Another infographic has come through my inbox that is definitely worth sharing. The folks at PsychologyDegree.net have gathered some interesting studies regarding the psychology of spending time on social networking sites. The basic assertion is that users of social networking sites are essentially narcissistic in nature. Though I would disagree it is that black and white, the infographic below does point to some interesting stats and findings.
It may be hard to argue with a finding that 80 percent of social media posts are about the poster. However, I might argue the validity of such a broad finding. It would be interesting to see how various social media platforms vary in this area. Twitter, it would seem, would yield more posts about topics of the user’s interests, but not necessarily about the poster him/herself. If you were to take into account social bookmarking sites, posts about the actual user would be almost non existent. My guess is the study was done with Facebook as the primary subject. Maybe I’m being too critical.
The last section of the infographic states that “half of all users compare themselves to others when they view photos or status updates.” That’s just human nature I suppose. What do you think? Are we obsessed with social media or are we obsessed with ourselves?
Foursquare is definitely one of the most underutilized social media platforms. Sure brands such as the History Channel and Starbucks are completely killing it on Foursquare, but the location-based app is fantastic for businesses of all sizes. Small businesses in particular have a great opportunity to gain exposure, reward patrons with deals and earn customer loyalty. Chances are, your business already has a spot on Foursquare. Wouldn’t it make sense to claim your venue so you have control of it?
There are plenty of articles about Foursquare success stories and you can skim through a few case studies on the app’s website. Probably the best reason to get your business on Foursquare is for the check-in specials–those are deals users can unlock after a certain number of check-ins or for becoming the ‘mayor.’ Check-in specials are only the beginning though. The following is a quick how-to on getting the most out of Foursquare–without spending any money.
Setting up a ‘personal’ account:
Create a new account for your business. To make this happen, go to foursquare.com and download the free mobile app.
Fill out profile completely. This includes a good profile photo/logo, location, phone number, Twitter handle, and your company’s bio (160 characters).
Add people you know & people in the area.
Create lists & add tips. This is why setting up a personal business profile is important. Maybe you’re a restaurant owner who also serves pizza by the slice at local sporting events … might as well add a tip to those venues for fans to grab a slice during intermission. As the social media manager at KVSC-FM, I created a list of “KVSC’s Favorite Eateries.” The restaurants on the list are all underwriters for the station and the tips include special discounts for members of KVSC (a public radio station). Being a college radio station, I also created a list of tips for venues around campus such as “If you’re walking through campus or driving around town, tune to KVSC 88.1FM for college radio awesomeness! You can listen on mobile devices too. Just go to http://www.kvsc.org/listen.php” and “Make sure you get to hockey games in time for the pre-game intro. It. Is. AWESOME! Read more.” What’s really great about adding tips and lists is that you can link to websites and you can easily check the stats (e.g. “10 people have done this tip”).
Connect other apps, check privacy settings. Foursquare has a number of apps you can connect such as Foodspotting, Instagram and The Weather Channel. If your business is on Instagram for example, you can sync Foursquare to automatically check-in at a venue when you share a photo (by the way, if your business is on Instagram, go ahead an connect your Tumblr and Twitter accounts too). Since you’re a business and not an actual person, be sure to make your privacy settings as loose as possible–make it easy for customers to get in touch.
Setting up your business page:
Create/claim your venue. Unfortunately, this can be quite a drag–taking up to a week or more. This is good though because Foursquare is doing its best to make sure only real venues get claimed by the rightful manager. To get started, head to foursquare.com and sign in using the business account you just created or your personal account–doesn’t matter which. Search for your business and look for the “Do you manage this business?” and hit the “Click here” button. After that, just follow the steps. You will need to verify using the phone number of the business.
Fill out profile completely: Profile photo/logo, Address, phone number, Twitter handle, website, hours and keyword tags. Restaurants also have the ability to add menus and prices.
Create a special. Now that you’re managing your venue, go ahead and create your first check-in special. Foursquare offers a variety of specials to attract new customers or reward existing customers. Choosing a special for users who check-in to the venue for their first time might be a great way to get started. You can create multiple campaigns and test which ones work best.
Add employees and managers. If you’re a busy manager or owner of your business, it might be a good idea to delegate the responsibilities of general venue upkeep to another employee. Also, you can add employees to your venue so they can’t become the ‘mayor’ and reap the rewards that your actual customers should be getting.
Promote. You should get a window cling from Foursquare when you secure your venue … put it somewhere visible. Create fliers, Tweet it, include it in your eNewsletter, put it on your business card, train your employees to tell customers about it, add links to your website and anything else you can think of. Just be sure to follow the Foursquare brand guidelines.
There’s been a lot of chatter about cyberbullying lately and this new infographic from onlinecollege.org has some amazing stats to provide insight to how technology is affecting youth. I’ll let the infographic do most of the talking, however there are a few stats worth noting.
With girls aged 14-17 sending nearly 3,000 tweets per month, there is bound to be some negative conversations now and then. Kids are now growing up in an increasingly interconnected world where using mobile technology and online social networks is commonplace. As many would agree, a problem with online communication is that people can hide behind a persona and ‘bully’ others from a distance. Indeed, 7.5 million Facebook users are under age 13 and 81 percent of today’s youth say bullying online is easier to get away with than in person.
Please take a look at the infographic below and consider the teens you know in your life, or maybe you are one:
Source: Accredited Online Colleges
New Google+ Events feature has cool animated themes and ability to share photos during the event to create a slideshow.
I was greeted with a pleasant surprise when I opened Google+ in my browser the other day: Google+ now has events. I guess I geeked out pretty hard as I immediately created an event even though I didn’t really have an event coming up. I created the methodical “Event Celebrating the New Events Feature on Google+” and invited a few Google+ friends I thought might actually be interested in the new feature just to see how it works.
My test run turned out pretty good. Creating an event is rather fun because it’s really easy and Google+ has a classy set of animated stock photos to choose from to be your theme. This is definitely a step up from other social networks with event features–Facebook doesn’t even have photos to choose from, let alone animated images. Of course, you can also use your own photo–either by choosing from your photos already uploaded to Google+ or you can upload straight from your computer (proper dimensions are 940px x 280px, only static images supported at this time.).
After a theme is set, add a title, select time and date, location, other details and invite your friends. That’s pretty much it as far as creating an event. When inviting people, you can choose between searching anyone on Google Plus, choose specific circles or type in an email address. This is another feature that definitely sets Google+ apart from Facebook. With Facebook events, you can only invite other Facebook users. With Google+ events, you can invite anyone you know as long as they are either on Google+ or have an email address (which is pretty much anyone).
Google+ Events Integrated in Google Calandar
Some of the event options include allowing guests to invite others, allowing guests to add photos, making it a public event or making it an exclusive a Google+ Hangout. Advanced features include adding a website, a ticket seller URL, YouTube video and transit/parking information. Probably the best part about Google+ events is that it’s fully integrated into other Google products. You can easily add the event to your Google calendar (it adds automatically when you create an event or mark yourself as “attending”) and emails are sent to guests with an invitation. I can see the last point as being a negative as well–more popular Google+ users might get spammed by event invitations. Receiving an invitation in your gmail inbox might not be so bad, but you also get an email every time someone comments on the event page. Of course, this is a minor problem as you can easily mute updates to the event (just as you can regular Google+ posts) and you can always adjust your Google+ email settings.
I can definitely see this as being a great marketing tool for businesses to promote upcoming sales events or conferences. The ability to easily share photos before, during and after the event is what Google+ Events is basically built around. It will be interesting to see what brands come up with to further connect with consumers.
Another infographic filled with amazing facts about the Internet is making the rounds. I was contacted by one of the creators from onlineeducation.net a couple days ago and I have started to see it posted on other sites since then (PR Daily for one).
This is an interesting infographic as it attempts to paint a picture of what life would be like without the Internet oppose to simply pointing out some key stats. Alas, there are plenty of stats that jump out at me such as the Internet directly and indirectly employing over three million people in the U.S. alone and the Internet reducing the degrees of separation down to only 3.74 people. The infographic ends with the fact that most modern day revolutions are not only aided by the Internet, but are actually started with simple Twitter hashtags such as #occupy.
Click the image above to view my Instacanvas gallery.
If you’re an Instagramer you have probably heard of Instacanvas by now. Interestingly though, Instacanvas has received little media attention thus far. Some of the larger tech and social media news sites I generally turn to have yet to crank out a feature story on the new start-up. That is rather surprising considering the site is generating 1.2 million unique monthly visitors and supplying around 20,000 artists with galleries to showcase their work and hopefully earn some passive income.
The concept behind Instacanvas is simple, but I’ll turn to the Instacanvas website to describe its offerings:
With Instacanv.as, Instagrammers can signup to sell their art and then people looking for something cool for their walls can buy that art printed on stretched canvas. We’ll print it, ship it, and tell you that you’re the best too.
I first discovered Instacanvas while scrolling through my home feed on Instagram and was pretty excited about the opportunity to showcase my work and hopefully sell a few items. I’ve been asked by a few people now if I sell my work. The short answer is yes, but the longer answer is a little more complicated. Printing, shipping and collecting money for my work can be quite difficult and time consuming (though, selling my work in person is a rather simple transaction). Instacanvas will hopefully solve some of these issues the next time someone asks to buy one of my Instagram photos.
Instacanvas appears to be open to everyone now, but in its early beta days (a few weeks ago), only users who were in the greatest demand were granted a gallery. This is undoubtedly where much of the early success of Instacanvas stems from. Using the power of Instagram’s 50 million users to promote a website is a sure way to gain some early attention. When I first heard of Instacanvas, I immediately started asking people to help me open my gallery via Facebook, Twitter and, of course, Instagram. I got the support I needed and about a week later, my gallery was open.
I have yet to see a physical canvas print, but the Instacanvas website claims they have developed proprietary image resizing technology that enables them to make beautiful canvas prints, up to 20 x 20 inches from Instagram photos. Of course, I would be absolutely delighted if I sold a few pieces, but I might even buy a print or two for myself or as gifts. The price is reasonable and I’m curious to see how my Instagram shots would look on 20 x 20 canvas–I have never printed Instagram photos larger than 5 x 5 inches. Maybe you’ll be the first to see my Instagram photos on stretched canvas?
Infographics can be a great way to communicate complex statistics.
In my previous post, I discussed the importance of knowing your audience as I presented at a recent St. Cloud State University mass communications alumni event. Now is time for part two of that discussion: the importance of visuals in communication.
The idea that people are visually minded is nothing new, but I feel it is important to discuss as the concept directly transfers to the public relations industry. There’s been talk for a number of years about whether or not news releases are effective and if they are on the way out. The short answer is no, they are not on the way out. That’s my opinion maybe, but as long as there are journalists with tight deadlines and news organizations that continue to cut staff, news releases will be an easy go-to source for journalists.
Without getting into the particulars of journalists expected to push out more content in a shorter amount of time and editors choosing to sensationalize soft stories instead of producing in-depth hard news, I’ll just say news releases are still important. What has changed over the past few years is how the news release is developed and disseminated.
Now in the PR world we’re seeing more interactive news releases. News releases optimized for search engines and the “social media news release” are commonplace. These are news releases rich in content—containing at least one visual element, keywords and links for more information. A media-rich news release is far more effective in reaching a target audience and should resonate with reporters much better.
Visuals are so effective now that many companies are using infographics in place of the news release. Infographics are great because they can take relatively complicated statistics and visualize them into easy-to-understand graphs. A news release with a bunch of stats crammed in the body will never be as effective as a well-designed infographic. They also are easy to share and can make their way around the Internet with little effort.
Further building off the importance of visuals in PR, let’s take a look at what has brought us to this point. Surly, communications specialists have recognized the importance of strong visuals long ago. Marketing and advertising is almost completely based off of visual cues. Even radio commercials contain a visual element—a good radio spot will paint a picture in the mind of the listener, which can be more effective than actually seeing something in print or video.
Social media and, more importantly Web 2.0, have made it much easier to share images and video across a variety of platforms. A few major news items have surfaced over the past few months that have really made this point be heard.
The first is Pinterest. Pinterest is a social networking site that allows users to pin images that link back to the original source onto “boards,” or a scrapbook-style collection of a user’s personality. Pinterest is significant because the website hit 10 million U.S. monthly unique visitors faster than any standalone site ever.
Another interesting phenomenon is Draw Something hitting 20 million active users in just seven weeks. Draw Something is a Pictionary-style mobile gaming application in which users draw something from a set of words and the other user watches the drawing unfold as he/she tries to guess the word.
A final piece of news is that of Facebook’s acquisition of Instagram for $1 billion–which was still a startup at the time with only 9 employees. Each of these news items should aid in understanding the the importance of using visuals in communication.
Lastly, please stop using comic sans and clip art:
Is your target audience a crowd of conservative men or does it have a greater variance to allow for more flexibility?
I recently spoke at a St. Cloud State Mass Communications alumni event regarding trends in social media–especially in the Public Relations industry. As an intern at Kohnstamm Communications and only a couple years as a social media manager at KVSC-FM under my belt, I’m hardly an expert on the subject, but I do feel I came out with some good points and generated an interesting discussion. I rarely write out word-for-word what I plan to say at these things, but for some reason that’s what happened. I ended up making an outline of speaking points for a more natural impromptu delivery and my original ‘script’ for my presentation ”Social Media: Personal and Visual” is below.
I learned a lot as the Director of PR & Social Media at KVSC and a lot of what I learned along the way is directly transferable to the PR industry—whether the B2B clients I work with at Kohnstamm care about social media or not. I learned two main things while building KVSC’s social media presence: 1.) It is important to know your audience and 2.) People are very visually minded.
For the former, I learned early on that no one really cares about basic station updates that can easily be found at kvsc.org, people want to be entertained and involved in the conversation. In other words, people want to be reached at a personal level. I found that posting opinionated articles relating to the station’s music format or pop culture in general would garner a greater response than simply announcing what was coming up in the programming lineup.
It’s definitely important to know your audience and have a good understanding of what types of posts will get their attention without offending anyone too much. A great example of this is with a new recruitment firm I’ve been working with. At KVSC, it seemed I could get away with just about anything. Making fun of Nickelback, posting popular memes and silly YouTube videos are all commonplace on the KVSC Facebook wall. For example, one of the more popular posts on the KVSC wall consisted of a black and white photo of a little boy smoking a cigarette next to a chicken and the caption “Could someone please explain this picture?” (side note: the little boy happens to be a young István Ládai). With Grapevine – Targeted Sales Recruiting, I posted a picture of an Easter bunny portrait gone slightly wrong and wished everyone a happy Easter. It was all in good nature and was meant to be funny. However, someone didn’t like it and contacted the owner of the business and we took it down.
Lesson learned. Monitor and know your audience before you really test the waters. As with any good PR campaign, knowing your audience will help in crafting a news release, pitching a reporter or otherwise getting a client’s news out. Knowing your audience allows you to create much more targeted and personal messages. Maintaining personal messaging in any communication strategy allows for better conversation, but can only be achieved if you know what your audience is interested in talking about.
Further reading on the subject of knowing your audience:
My drawings on Draw Something have gradually gotten more detailed as the weeks have gone by.
Lately I’ve been obsessing over Draw Something. It seems I am not alone. The newest sensation in the world of smartphone apps gained 20 million active users in just a shade under two months. Available in both the iOS App Store and Android Market, Draw Something is a simple idea created by OMGPOP, which was acquired shortly after its launch by mobile gaming powerhouse Zynga for $180 million. The concept of the game is to–you guessed it–draw something for your friend. The hook is that the other player gets to watch you draw the picture in a Pictionary-style animation. Definitely a game for people of all ages.
The first few weeks I spent on Draw Something mostly consisted of stick figures and outlines of objects. With a limited, yet diverse word bank to choose from before each turn, I have expanded my skill and creativity by pushing myself to draw more detailed drawings. Some people have gone a little overboard, but there are definitely some amazing drawings floating around on the Web.
Hopefully the acquisition by Zynga will not harm the simplicity of the app as they work to further monetize off the early success of the app. I came across a clever animated infographic on Mashable earlier today and just had to share it. The folks at MBA Online created the infographic and have gathered some staggering statistics regarding the success of Draw Something.
I saw this infographic on Ragan’s HR Communication a while back and found it to be quite fascinating. One of the original creators recently reached out to me to see if I would be willing to post it on my blog. The infographic is pretty cool so she didn’t have to twist my arm too much.
Some of the interesting takeaways from a social media standpoint include 532 million status updates everyday, 250 million photos uploaded to Facebook daily and 864,000 hours of video are uploaded to YouTube everyday. Take a look and see if any of the statements jump out at you.
My name is Eric D Wheeler and I maintain this blog as a way to continue educating myself as I seek full time employment in the PR industry. Please subscribe to my blog for tips on social media, public relations and photography.