New Google+ Events Feature Brings the Social Network to a New Level

New Google+ Events has animated themes.
New Google+ Events feature has cool animated themes and ability to share photos during the event to create a slideshow.

I was greeted with a pleasant surprise when I opened Google+ in my browser the other day: Google+ now has events. I guess I geeked out pretty hard as I immediately created an event even though I didn’t really have an event coming up. I created the methodical “Event Celebrating the New Events Feature on Google+” and invited a few Google+ friends I thought might actually be interested in the new feature just to see how it works.

My test run turned out pretty good. Creating an event is rather fun because it’s really easy and Google+ has a classy set of animated stock photos to choose from to be your theme. This is definitely a step up from other social networks with event features–Facebook doesn’t even have photos to choose from, let alone animated images. Of course, you can also use your own photo–either by choosing from your photos already uploaded to Google+ or you can upload straight from your computer (proper dimensions are 940px x 280px, only static images supported at this time.).

After a theme is set, add a title, select time and date, location, other details and invite your friends. That’s pretty much it as far as creating an event. When inviting people, you can choose between searching anyone on Google Plus, choose specific circles or type in an email address. This is another feature that definitely sets Google+ apart from Facebook. With Facebook events, you can only invite other Facebook users. With Google+ events, you can invite anyone you know as long as they are either on Google+ or have an email address (which is pretty much anyone).

Google+ Events Integrated in Google Calandar
Google+ Events Integrated in Google Calandar

Some of the event options include allowing guests to invite others, allowing guests to add photos, making it a public event or making it an exclusive a Google+ Hangout. Advanced features include adding a website, a ticket seller URL, YouTube video and transit/parking information. Probably the best part about Google+ events is that it’s fully integrated into other Google products. You can easily add the event to your Google calendar (it adds automatically when you create an event or mark yourself as “attending”) and emails are sent to guests with an invitation. I can see the last point as being a negative as well–more popular Google+ users might get spammed by event invitations. Receiving an invitation in your gmail inbox might not be so bad, but you also get an email every time someone comments on the event page. Of course, this is a minor problem as you can easily mute updates to the event (just as you can regular Google+ posts) and you can always adjust your Google+ email settings.

I can definitely see this as being a great marketing tool for businesses to promote upcoming sales events or conferences. The ability to easily share photos before, during and after the event is what Google+ Events is basically built around. It will be interesting to see what brands come up with to further connect with consumers.

Further reading:

9 Reasons to Switch from Facebook to Google+
Google+ Events: This Week in Social Media
Google+ Events: Learn More on google.com
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Social Media: Personal and Visual, Pt. 2 – The Power of Visuals

Infographics can be a great way to communicate complex statistics.
Infographics can be a great way to communicate complex statistics.

In my previous post, I discussed the importance of knowing your audience as I presented at a recent St. Cloud State University mass communications alumni event. Now is time for part two of that discussion: the importance of visuals in communication.

The idea that people are visually minded is nothing new, but I feel it is important to discuss as the concept directly transfers to the public relations industry. There’s been talk for a number of years about whether or not news releases are effective and if they are on the way out. The short answer is no, they are not on the way out. That’s my opinion maybe, but as long as there are journalists with tight deadlines and news organizations that continue to cut staff, news releases will be an easy go-to source for journalists.

Without getting into the particulars of  journalists expected to push out more content in a shorter amount of time and editors choosing to sensationalize soft stories instead of producing in-depth hard news, I’ll just say news releases are still important. What has changed over the past few years is how the news release is developed and disseminated.

Now in the PR world we’re seeing more interactive news releases. News releases optimized for search engines and the “social media news release” are commonplace. These are news releases rich in content—containing at least one visual element, keywords and links for more information. A media-rich news release is far more effective in reaching a target audience and should resonate with reporters much better.

Visuals are so effective now that many companies are using infographics in place of the news release. Infographics are great because they can take relatively complicated statistics and visualize them into easy-to-understand graphs. A news release with a bunch of stats crammed in the body will never be as effective as a well-designed infographic. They also are easy to share and can make their way around the Internet with little effort.

Further building off the importance of visuals in PR, let’s take a look at what has brought us to this point. Surly, communications specialists have recognized the importance of strong visuals long ago. Marketing and advertising is almost completely based off of visual cues. Even radio commercials contain a visual element—a good radio spot will paint a picture in the mind of the listener, which can be more effective than actually seeing something in print or video.

Social media and, more importantly Web 2.0, have made it much easier to share images and video across a variety of platforms. A few major news items have surfaced over the past few months that have really made this point be heard.

The first is Pinterest. Pinterest is a social networking site that allows users to pin images that link back to the original source onto “boards,” or a scrapbook-style collection of a user’s personality. Pinterest is significant because the website hit 10 million U.S. monthly unique visitors faster than any standalone site ever.

Another interesting phenomenon is Draw Something hitting 20 million active users in just seven weeks. Draw Something is a Pictionary-style mobile gaming application in which users draw something from a set of words and the other user watches the drawing unfold as he/she tries to guess the word.

A final piece of news is that of Facebook’s acquisition of Instagram for $1 billion–which was still a startup at the time with only 9 employees. Each of these news items should aid in understanding the the importance of using visuals in communication.

Lastly, please stop using comic sans and clip art:

Social Media: Personal and Visual, Pt. 1 – Know Your Audience

The importance of knowing your audience.
Is your target audience a crowd of conservative men or does it have a greater variance to allow for more flexibility?

I recently spoke at a St. Cloud State Mass Communications alumni event regarding trends in social media–especially in the Public Relations industry. As an intern at Kohnstamm Communications and only a couple years as a social media manager at KVSC-FM under my belt, I’m hardly an expert on the subject, but I do feel I came out with some good points and generated an interesting discussion. I rarely write out word-for-word what I plan to say at these things, but for some reason that’s what happened. I ended up making an outline of speaking points for a more natural impromptu delivery and my original ‘script’ for my presentation “Social Media: Personal and Visual” is below.

I learned a lot as the Director of PR & Social Media at KVSC and a lot of what I learned along the way is directly transferable to the PR industry—whether the B2B clients I work with at Kohnstamm care about social media or not. I learned two main things while building KVSC’s social media presence: 1.) It is important to know your audience and 2.) People are very visually minded.

For the former, I learned early on that no one really cares about basic station updates that can easily be found at kvsc.org, people want to be entertained and involved in the conversation. In other words, people want to be reached at a personal level. I found that posting opinionated articles relating to the station’s music format or pop culture in general would garner a greater response than simply announcing what was coming up in the programming lineup.

It’s definitely important to know your audience and have a good understanding of what types of posts will get their attention without offending anyone too much. A great example of this is with a new recruitment firm I’ve been working with. At KVSC, it seemed I could get away with just about anything. Making fun of Nickelback, posting popular memes and silly YouTube videos are all commonplace on the KVSC Facebook wall. For example, one of the more popular posts on the KVSC wall consisted of a black and white photo of a little boy smoking a cigarette next to a chicken and the caption “Could someone please explain this picture?” (side note: the little boy happens to be a young István Ládai). With Grapevine – Targeted Sales Recruiting, I posted a picture of an Easter bunny portrait gone slightly wrong and wished everyone a happy Easter. It was all in good nature and was meant to be funny. However, someone didn’t like it and contacted the owner of the business and we took it down.

Lesson learned. Monitor and know your audience before you really test the waters. As with any good PR campaign, knowing your audience will help in crafting a news release, pitching a reporter or otherwise getting a client’s news out. Knowing your audience allows you to create much more targeted and personal messages. Maintaining personal messaging in any communication strategy allows for better conversation, but can only be achieved if you know what your audience is interested in talking about.

Further reading on the subject of knowing your audience:

Image via juicebag.blogspot.com.

Tweet-A-Beer: An app for buying your friends a beer via Twitter

Tweet-A-Beer app for buying a beer via Twitter.If you’ve kept a close eye on my Twitter stream, you may have noticed my occasional update on the world of craft beer. Or, maybe you’re aware of my love for a well-crafted brew because you’ve shared one with me. Either way, I’m announcing here on my blog that I enjoy a good beer (shocking, I know).

As most beer lovers would admit, the only thing better than enjoying a well-balanced frothy cold one is enjoying a well-balanced frothy cold one for free. Equally rewarding is sharing a beer with a friend and picking up the tab yourself. Certainly a nice gesture in any environment. The problem, though, is you can’t always be at the local watering hole with your buddy or maybe you’re both out-and-about, but in different locations. I hate to use a cliché here, but well, there’s an app for that! Online networking app Tweet-A-Beer allows for the payment of other Twitter users’ drinks. Cool, right?

I have yet to give the app a try, but it sounds pretty straightforward. Tweet-A-Beer syncs your Twitter and PayPal accounts so you can safely send beer money in $5 allotments. Tweet-A-Beer appropriately rolls out during South by Southwest in Austin, Tex. this weekend.

The Tweet-A-Beer website describes it quite eloquently:

Tweet-a-Beer was brewed and bottled by tenfour and Waggener Edstrom, longtime drinking buddies in Portland, Oregon. Tweet-a-Beer connects your Twitter and PayPal accounts together to ensure that distance, agoraphobia, and gang rivalries no longer prevent you from sharing a pint.

Please tweet responsibly.

Of course, you’re not actually purchasing a beer, you’re just offering to pay for $5 of their experience. Or as Doug Gross at CNN put it:

Technically, we suppose you could use those five bucks at iTunes or Amazon, for online gambling of dubious legality or, well, most anything. But there must be some bad karma associated with not buying an e-beer when a buddy has taken the time to tweet it your way.

With me, however, you can Tweet-A-Beer with confidence by knowing I will enthusiastically consume a hoppy pint and thank you for the kind gesture. I’ll probably announce to the entire bar what a cool guy/gal you are too. So, tweet me a beer. You’ll make my day. My Twitter handle is @eric_wheeler.

Redeeming a beer seems pretty simple as well. According to the FAQ page on the app’s website you just click the Tweet-a-Beer link mentioned in the tweet and follow the steps. Additionally, you will then be set-up to pay-it-forward and start tweeting beers to others, too.

As a PR guy, I can appreciate knowing the app was developed by Waggener Edstrom Worldwide and tenfour with no profits gained. The recipient’s PayPal account is charged a small fee of 10¢ to cover Chirpify’s fee. Chirpify is a ‘Twitter commerce’ platform used to make sure the transaction is secure. Read about their service here.

Please retweet this post and post your comments below responsibly.

My Top 5 Super Bowl Ads of 2012

Victorias Secret Adriana Lima Football in 2012 Super Bowl Commercial
Adriana Lima made an appearance in a couple Super Bowl commercials this year as well as a few other models and celebrities–none of which made the cut on my list. Please don’t hate me, Adriana.

Another good year in Super Bowl commercials. Last year I picked the most expensive commercial ever produced because of the overall tone, an intense music bed that climaxes at just the right moment and a final cut to a sleek shot of the Chrysler 300 that left me with goosebumps.

All the videos I have picked out this year are comical. For non-humorous ads, “NFL Timeline” was pretty good, but I felt the ad lacked the climatic build necessary for it to truly be successful. Super Bowl XLVI also had some of the worst follow-up ads in history. Though Volkswagen once again made my list, I think the YouTube-only teaser released a a couple weeks before the big game was far more humorous (and has nearly twice the number of views). Bridgestone took slightly different approach with its “performance basketball/football” ads and ultimately fell short. Finally, though I still get goosebumps watching Chrysler’s “Imported from Detroit” from last year, the follow-up spot with Clint Eastwood is less than chilling (though 4 million views on YouTube is pretty good).

Enough talk. Here’s my top five Super Bowl XLVI commercials:

#5. Volkswagen: The Dog Strikes Back

Again, I think this is a poor followup attempt and the ad took a lazy approach to tying back to the Star Wars theme from the previous year. The Web-only “Bark Side Teaser Spot” is much funnier and is ranked No. 1 on Hulu’s top 10 Super Bowl ads list. Still, “The Dog Strikes Back” managed to win this year’s AdBowl.

#4. Skechers: GO RUN Mr. Quiggly!

I actually missed this one during the game, but found it to be quite hilarious. A dog in running shoes is pretty darn funny I guess. Moonwalking across the finish line was a little over-the-top.

#3. Doritos: Man’s Best Friend

Now in it’s fifth year, the Doritos “Crash the Super Bowl” campaign keeps on delivering. This spot is great in that it tell a story in 30 seconds while still managing to be both funny and cute.

#2. Hyundai: Think Fast.

I can’t say I really remember any past TV ads from Hyundai–Super Bowl or not. However, this ad strikes a chord with me in a couple of ways… It has the element of humor and the idea of showcasing a car’s ability to bring someone back to life is quite amusing (and a great way to show the car’s features).

#1. Chevrolet: Happy Grad

This one might be the most underrated spot of 2012–not making the top 10 in the AdBowl or Hulu’s AdZone. In fact, this ad didn’t even make the top 10 chart on AdAge’s Super Bowl social media chart. Funny for obvious reasons, but I think it has strong sentiment because, let’s face it, this is what most people wish would have happened when they graduated. At least, I did.

So there you have it. Also, the New York Giants won the game. Now  I want to hear what your favorite Super Bowl XLVI commercials are. Please post in the comments section below, send me a tweet or take the poll:

Pinterest: The Real Game Changer

Pinterest LogoThe title says it all: Pinterest has come along and changed the social media landscape. Okay, that may be a little dramatic, but Pinterest is definitely an innovative social networking site. Actually, it’s hardly a social network at all… it’s more of an online creativity and inspiration hub. At least, that’s how I view it. I use Pinterest for a variety of reasons and they all seem to have a similar theme: I want to be inspired. I turn to Pinterest to  find new things I want to try, express my personality or simply find something I might not discover otherwise.

Before we go deeper into this new social network I’ll let the folks at ReadWriteWeb explain Pinterest:

Pinterest is a visual pin board where you can collect images you find on the Web and arrange them in categories with links back to the original site. It’s been described as being like a binder or folder that you use to store everything you clip from magazines and newspapers, but you have the added advantage of seeing what all of the people you are connected to have been clipping and saving.

Even the above description sounds intriguing and different. Having access to the creative “binders” of everyone you’re connected to (and basically anyone on Pinterest) makes it easy to find things that interest you and expand your creativity. The fact that all the images link back to the original site makes it a great traffic-driving social network. I experienced this first-hand when I posted a photo of Buddy the Elf from my blog. I saw a significant spike in unique visits to my site and I have pinned images of my site since then. Pinterest is now the No. 6 referrer to my site. For a retailer, especially a small business with creative/handmade merchandise, Pinterest makes it easy to publicly display product and find new customers.

Boards on Pinterest by @eric_wheeler
Some of my boards on Pinterest. I have a board dedicated to bacon as well. Yes, bacon.

Pinterest is now referring more traffic to retail sites than Google+ and is a top contender in the Hitwise Social Networking & Forums category. For these two reasons alone, Pinterest is now a critical component for marketers in the retail industry. With Pinterest being such a new social network how can marketers and social media managers tap in to this new medium? I think the answer here is simple. Just as you should research other social networks before creating a strategy you should for Pinterest too. Look at what your competitors are doing. Look at what your customers are doing. Get to know the social network and what type of pins get the most repins and likes. A little monitoring and research goes a long way. Keep in mind Pinterest may not be ideal for every company.

Though Pinterest has just become popular in the past couple months the site has been around for nearly two years. I only joined about six weeks ago and already have more than 450 pins and have created 23 boards. Yes, Pinterest is addicting. I think the main reason behind the success of Pinterest is it allows users to express their personality. If you are not yet on Pinterest be careful. It is addicting (that’s my second warning).

Are you on Pinterest? What has been your experience so far? Please share your thoughts in the comments below or send me a tweet: @eric_wheeler. Please feel free to follow my pins: http://pinterest.com/eric_wheeler/.

5 quotes from Buddy the Elf and what the social media manager can learn from each

Buddy the Elf quote: The best way to spread Christmas cheer is singing loud for all to hear.When I watched Elf with Will Ferrell for the first time, it was instantly placed in my top five Christmas movies–alongside National Lampoon’s Christmas Vacation, A Christmas Story, Home Alone and Scrooged. I usually pop in the DVD several times throughout the year and laugh all the way through. Like most good films, Elf has many lessons to be learned. The following list has some of my favorite quotes from Buddy the Elf (Will Ferrell) throughout the film and what the social media professional can learn from each.

The best way to spread Christmas is cheer singing loud for all to hear.

Buddy the Elf is easily the best brand advocate for Christmas you could possibly come across. He truly believes in every aspect of the holiday and shares his enthusiasm with everyone he meets in a positive manner. If you are managing a brand in the social media space, make sure you really believe in the brand’s culture and values. Dig deep and learn everything you can about the brand. Maintain a human voice and cultivate a following of brand ambassadors who feel as passionate about the brand as you do. If you find it hard to believe in the brand, it might be best to let someone else serve as social media manager.

I just like to smile, smiling’s my favorite!

As mentioned above, Buddy the Elf remained positive throughout the entire film and always served as an advocate for Christmas. When the inevitable social media faux pas creeps up on an account you’re managing; remain calm. Never take down a post. Instead, sincerely apologize and keep a ‘smile’ on your brand’s face. Always remain positive even when things aren’t going so well. Just how people can tell when you’re smiling while talking on the phone; it’s easy to tell if the person behind the brand is happy when interacting with an audience.

Buddy the Elf, what’s your favorite color?

I believe this quote directly relates to social media monitoring. Monitoring social sites can serve as an integral first step of any social media marketing campaign. Monitoring helps in reaching and relating to your target audience. But simply monitoring is not enough–ask questions to learn more about your audience. Ask your followers anything: What is everyone doing tonight? Elvis or The Beatles? Where is everyone from? Heck, ask them what their favorite color is–you never know, it might help you in product displays or developing new branding materials.

We elves try to stick to the four main food groups: candy, candy canes, candy corns and syrup.

If there was one word you could use for Buddy the Elf, it might be focused. He was always focused on spreading Christmas cheer, gaining his father’s love and pursuing the companion (er, Zooey Deschanel). Just as monitoring is important to a social media campaign; setting clear goals is also important. Both short-term and long-term goals are important to the success of a social media marketing campaign. A daily content calendar can help you stay on track as you work toward your overall goals. Set clear goals and stick with it.

Deb, you have such a pretty face, you should be on a Christmas card!

I love this quote. You could really see the flattery in Deb’s face when Buddy told her how pretty she was. It truly brightened her day and set the tone for her relationship with Buddy throughout the rest of the film. You should always be an advocate for your brand and truly believe in its values, but be careful not to be too self-serving. Compliment/reward your audience and they will become true brand ambassadors through positivity.

Merry Christmas and remember: Sharing is fun!

Setting up a Google+ Brand Page: A few tips

Google Plus LogoA few weeks ago, I set up a Google+ Brand Page for KVSC-FM. The basics of setting up a Google+ Brand Page is pretty self-explanatory. However, you should be warned that Google+ currently requires Brand Pages to be linked to a single gmail account. I was unaware of this and now have the KVSC page linked to my personal gmail account. This is nice because it’s easy to switch back and forth between accounts without having to sign out/in, but this is actually very bad news. Now I am the only person who can make any changes to the KVSC Brand Page–there’s no way to add admins. I’m refraining from going on a rant here, but just beware of this Google+ flaw. In hindsight, I should have created a gmail account for the station first (such as kvsc.gplus@gmail.com). I should also note this is the second time I have had a bad experience with creating accounts using Google’s services. The KVSC YouTube channel is also linked to my personal gmail account and I have not been able to fix it in nearly two years. Moving on…

KVSC 88.1FM Google+ Brand Page example of a profile banner.
Using the Google+ Scrapbook to create a profile banner can be a fun branding opportunity.

Once the basics are completed in setting up your Brand Page (basic info, links, profile photo, etc.) you should make a nice banner at the top of you profile using scrapbook photos. This is definitely a cool feature and should be used to showcase your business–either through creative branding or by using the photos to highlight an upcoming promotion or event.

KVSC Google+ Brand Page profile banner for Trivia Weekend.For KVSC, I used the scrapbook photos to showcase the station’s tagline “Your Sound Alternative.” I recently changed it to feature the annual Trivia Weekend contest coming up in February. Be aware of another flaw though: you currently cannot rearrange photos in scrapbook. Without the ability to rearrange photos, you will need to delete the old photos and replace them with your new images in order to get a new banner. This also means you will need to upload the photos in the correct order to make the banner image. A bit of a pain, but I still think this is some cool branding real estate. Also, remember to save your old photos before replacing them.

The hard part with setting up a Brand Page will probably be to actually build a following. All I can suggest here is to post frequently and cross-promote on other social networking sites–namely Facebook and Twitter. With posts, I suggest using lots of visuals. Intriguing images and video coupled with headlines that inspire comments are key. All posts do not necessarily need to relate directly to your business or industry. Find images that are funny, inspiring or otherwise interesting. There are many other suggestions on what to post and how to get the most of your Google+ Brand Page. Here’s a good article I found on HubSpot that may help.

I believe Google+ is one of the easiest social networking sites to use. It is not as personal as Facebook and a little slower in pace compared to Twitter. Google+ has found a happy medium and just needs to get past the initial early adopter phase–once users start posting more frequently it will become more popular. I haven’t quite wrapped my head around how to use Google+ Hangouts from a marketing perspective (especially for a small business or non-profit), but I have heard of many organizations using it for some pretty cool things such as free conference calling, a virtual press conference, celebrity chats or a behind-the-scenes look.

Example of a Daily #SocialMedia Content Calendar

In social media, content is king,

Generating fresh, engaging content several times a day can be difficult. A daily content calendar can help prevent you from getting social media ‘writers block’ and keep your followers engaged. After all, content is king!

In my previous post, I discussed the importance of putting together a daily content calendar to help with generating ideas for engaging posts. While long-term strategy is always important, it is equally important to have short-term strategy in place. With short-term strategy, we are generally talking about smaller marketing campaigns within the larger campaign such as online contests, event/sales promotions, etc. However, with any social media campaign, there is bound to be times when there is simply not any pertinent messages to post.

As I mentioned in my previous article however, it is important to continually have fresh, engaging content posted on your main social media sites (typically Facebook and Twitter). This can especially be a challenge for the small business owner who may not always have company news or upcoming events to promote. Also, it is important to maintain a lighthearted stream across all social media platforms and to constantly have fresh content that people will want to share and comment on. It’s all about keeping the conversation going!

For anyone looking for ideas on keeping up fresh content across various social networking sites, read my blog post “30 Ideas for Providing Fresh Content in #SocialMedia.” The image below contains my daily content calendar at KVSC-FM. I do not follow it religously, for I usually have several different promotions going on with the station each week, but I do pretty much stick with some of the regular postings our listeners look forward to. Those include Music Monday, From the KVSC Archives (Tuesdays) and Trivia Thursday. The rest on the calendar is just filler and can easily be substituted for other content. Also included in the document are more content ideas and tips for running a successful Facebook page I retrieved from an article on PR Daily by Kamila Hankiewicz titled “14 Tips for a Successful Facebook Page.”

Daily Content Calendar for Social Media used at KVSC-FM
Daily Content Calendar for Social Media used at KVSC-FM

Click image to view the full PDF or click here: Social Media Daily Content Calendar

As you can see, the calendar is not too detailed–just enough to help you generate fresh content and hopefully not bore your followers. I included the additional tips and resources as a reminder to myself and also to ensure an easy transition for my successor. Thanks for reading. If you have any suggestions for my daily content calendar or have an example of your own, please share in the comment section below or send me an email at ericdylanwheeler@gmail.com.

Short-term Strategy: The Daily #SocialMedia Content Calendar

Social Media Content CalandarWhether looking to increase website traffic, increase sales or build a stronger brand, strategy is what drives the communications vehicle. If you are a PR or marketing communications professional, chances are you have a long-term communications strategy for your brand, business or client. It is important to understand how social media fit into the long-term communications strategy. One area that should never be overlooked is providing fresh content for each of your chosen social media platforms (generally Facebook, Twitter, LinkedIn and, coming soon, Google+).

As I have mentioned before, providing fresh content can sometimes be a challenge. The smaller the business or brand, the more difficult it may become to think of new and engaging content to post on each respective social network. In particular, Facebook can be a challenge because of the algorithm it uses in its news feed.

Facebook uses an algorithm called EdgeRank to keep your news feed from getting out of control. Without getting into great detail, EdgeRank basically has three pillars: 1.) An affinity score (users who interact with you more are more likely to see your posts); 2.) Likes and comments have high importance; and 3.) Timing (newer posts take precedence). You can read more about EdgeRank here.

Knowing that Facebook uses EdgeRank as an automated “gate-keeper,” providing fresh, engaging content at the right time of day is very important. The same concept of posting fresh, engaging content can be applied on other social media platforms as well. On Twitter especially, Tweeting thought-provoking content, enticing (clickable) links and adding a little humor or anything that might encourage re-tweets becomes important. With Twitter though, there is no algorithm to maintain a more manageable news feed, and therefore, sending out more tweets at the right times become important. Again, without getting too detailed, the best times to Tweet are generally noon and 6 p.m. and at a rate of 1-4 tweets per hour. For more on timing, view an infographic from KISSmetrics.

Understanding the importance of frequency and timing of engaging posts on social networking sites, I have a daily content calendar I maintain for KVSC-FM. I have been the Director of PR & Social Media for two years at KVSC-FM and have done a number of social media marketing campaigns in promoting upcoming events/programming and have performed a lot of social media contests along the way. However, even if a long-term social media strategy is set, coming up with 2-4 posts for Facebook per day and 1-4 Tweets per hour can be a bit of a challenge. For this reason, I have developed a daily content calendar to help in generating ideas.

Some of the daily post ideas have become something listeners of the station look forward to each week. For example, Music Monday, where I simply post a music-related article or Trivia Thursday, where I ask a random trivia question (this is also a chance to be sneaky and relate the question to a current promotion). Again, the idea is to generate conversation and, ultimately, build a positive relationship with your followers. Building a daily content calendar is not difficult, you just need to sit down and think of a few ideas you can share on each social networking site each day. For more ideas on providing daily content, read my article “30 Ideas for Providing Fresh Content in #SocialMedia.”

Image: Ray Kowatch’s Blog.