Social Media Rundown: Facebook Research (er, Spy) App; EU: Combat Fake News, or Else; YouTube Cracks down on Toxic Videos

As usual, there’s plenty of negative Facebook news this week. Also in the news section, YouTube takes measures to crack down on toxic videos. And the biggest news might be the Chart of the Week showing that Instagram Stories now has 500 million daily active users; that’s way more than Snapchat.

Social Media News:

  • Facebook Pays Teenagers $20 a Month to Monitor What They Do Online (Vice News). Facebook bought access to teenagers’ and young adults’ data by paying them to install an app that reveals everything they do online, paying up to $20 a month for installation of the Facebook Research App. Seems totally ethical. Axios has more insight into this news. And in related news, Facebook shares shot up after strong Q4 earnings despite numerous data scandals.
  • Google, Facebook, Twitter Must Do More Against Fake News: EU (Reuters). Failure to do more to combat fake news and disinformation in the run-up to European elections could mean the companies will face regulatory action, the European Commission said.
  • Facebook Roadblocks ProPublica’s Ad Transparency Tool (Nieman Lab). ProPublica collected 100,000 Facebook ads — and to whom they were targeted — through a browser extension installed by 16,000 volunteers. Its reporters used the tool to report on the targeting strategies of politicians and political groups, misleading tactics, and the fact that Facebook’s ad archive kept missing the very ads it was supposed to openly store. Meanwhile, the company is giving some power back to its users — but very slowly.
  • YouTube Will Crack down on Toxic Videos, but It Won’t Be Easy (Wired). The video-sharing platform plans to reduce the spread of toxic videos by limiting how often they appear in users’ recommendations. I’m not holding my breath.

Learn:

Chart of the Week:

Facebook Plans New Products as Instagram Stories Hits 500m Users/Day (TechCrunch). Roughly half of Instagram’s 1 billion users now use Instagram Stories every day. By the way, Snapchat is on the decline and now has about 186 million daily active users.

Instagram Stories has left Snapchat in the dust.
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Social Media Rundown: Election Meddling via Social Media; Infowars Gets the Boot; Facebook Considers Replacing ‘Share’ Button with ‘Message’ Button

Coordinated disinformation campaigns, GDPR non-compliance, and the removal of Infowars from social networking sites — all just another week in social media news. Plus, is Snapchat no longer cool? Asking for a friend.

Be sure to check out the learn section for some ideas on using social media to market your next event and a handy checklist for building out your social media marketing strategy.

Social Media News:

  • Hackers Already Attacking Midterm Elections, Raising U.S. Alarms (Bloomberg). Facebook shut down dozens of accounts and pages to stop a coordinated disinformation campaign. “Even as Twitter and Facebook launch new initiatives to stop such meddling, hackers are adjusting to avoid — or at least delay — detection. Some of the suspect pages Facebook shut down in July had been operating for more than a year.”
  • More Than 1,000 U.S. News Sites Are Still Unavailable in Europe, Two Months after GDPR Took Effect (NiemanLab). With two years to prepare for GDPR, about a third of the 100 largest U.S. newspapers have opted to block their sites in Europe. Among them: the Chicago Tribune, New York Daily News, and the Boston Globe. ¯\_(ツ)_/¯
  • YouTube, Apple and Facebook Remove Content from Infowars and Alex Jones (CNN). Each social media platform said it had removed content from Jones or InfoWars because it had violated their policies, thus shutting down his key distribution channels. Infowars accounts are still active on Twitter. And unfortunately, there will always be another Alex Jones.
  • Facebook Tests Replacing ‘Share’ with ‘Message’ Option on News Feed Posts (Social Media Today). Let’s all hope this doesn’t pan out. “The new format would likely see a reduction in public post sharing, further shrinking already low organic reach numbers.”

Facebook tests a 'message' button.
To share or message?

Learn:

  • How to Drive More Event Engagement Using Social Media (Social Media Today). This is a nice rundown of ways to maximize event marketing before, during, and after an event. Some of these are obvious (i.e. send email updates before the event) while others are a little more creative (i.e. set up social media stations at the event).
  • 10 Essentials for Your Social Media Marketing Campaigns (PR Daily). Here’s a quick, no-thrills checklist of what you need to build out a social media strategy.

Chart of the Week:

Daily active user growth: Snapchat.

Has Snapchat already stopped growing? Sure looks like it.

Social Media Rundown: Toxic Speech on Twitter; Facebook Combats Political Influence Campaigns; WhatsApp Makes Business Push

Lots of social media news worthy of your time this week. And don’t forget to check out the learn section for a detailed look at how Gary Vaynerchuk turns once piece of long-form content into 30+ pieces to share on social media.

Also, here’s an interesting infographic to consider when thinking of how people will likely view your content on each social networking site:

Time spent on social networks in the US: mobile vs. desktop
See anything that surprises you here? Are you among the 2% who use Instagram on desktop?

Social Media News:

  • Twitter Is Funding College Professors to Audit Its Platform for Toxicity (The Verge). The researchers will investigate how toxic speech is created on Twitter. The team will also create algorithms to track whether conversations are “uncivil” or if they veer into “intolerant” in what could be hate speech.
  • Facebook Identifies an Active Political Influence Campaign Using Fake Accounts (The New York Times). Not much has changed since the 2016 presidential election. Although it does seem the company is doing a better job of getting ahead of things; Facebook detected and removed “32 pages and fake accounts that had engaged in activity around divisive social issues.” It’s a continuous game of whack-a-mole.
  • Snapchat’s New Voice-Activated Lenses Point to a Wild Future for AR Advertising and Commerce (Forbes). Snapchat’s latest Lenses react to a specific keyword instead of visual cues such as opening your mouth. The new Lenses animate after hearing a specific keyword, which Snapchat displays on the screen.
  • WhatsApp’s Making a New Business Push, Pointing to Significant Revenue Opportunities (Social Media Today). WhatsApp Business now offers businesses new options for connecting with customers, including request helpful information, start a conversation, and get support.

Learn:

  • The Garyvee Content Strategy: How to Grow and Distribute Your Brand’s Social Media Content (garyvaynerchuk.com). If you follow Gary Vaynerchuk, then you know he pushes out a ton of content. This post included a slide deck that breaks down how he took a recent 2-hour keynote address to create 30+ pieces of content to share on social media, blogging platforms, and audio & video sites.

What social media news or social media marketing tips caught your eye this week?

Social Media Rundown: Snapchat+Amazon; Facebook Watch Struggles; Twitter Purge

Some interesting social media news headlines this week including a purge of suspended Twitter accounts, a rumored Snapchat-Amazon partnership, and Facebook Watch struggles for viewers. Also, here are some Facebook headlines that didn’t make the cut, but maybe should have been included with the main batch below:

A coder at Facebook.
Lots of Facebook news this week including more on the Cambridge Analytica saga, acquisition of Bloomsbury AI, and struggles with Facebook Watch.

Social Media News:

  • Snapchat Code Reveals Team-Up with Amazon for ‘Camera Search’ (TechCrunch). If the Snapchat-Amazon integration rumor is true, social media audiences will soon be able to point a smartphone at something and make a purchase directly through Amazon.
  • Facebook Watch Is Struggling to Win Fans (The Information). The number of people who visit the new section every day has disappointed some show creators. Ads that run in the middle of videos have alienated many users, according to Facebook’s own metrics. Some media partners have chosen not to renew their deals with Facebook. Meanwhile, Facebook Watch adds Bloomberg and BuzzFeed News to lineup.
  • Trump, Obama and Other High-Profile Twitter Users Could See a ‘Significant Drop’ in Followers. Here’s Why. (Washington Post). Twitter said the most popular accounts could experience a “significant drop” in followers over the next week. This news comes just a couple days after the Washington Post reported that the company has suspended more than 70 million accounts in May and June, and the pace has continued in July.

Learn:

  • The Basic Social Media Mistakes Companies Still Make (Harvard Business Review). “No matter what your social media strategy is, it’s always a good idea to go back and make sure you have the basics covered.”
  • The Simple Facebook Posting Strategy That Helped Us 3x Our Reach and Engagement (Buffer Blog). The basic lesson here is that with Facebook, less is more and quality content reigns supreme. Read on for some quick stats to see what I mean.

What social media news and social marketing tips did I leave out this week?

 

Social Media Rundown: Teens Flee Facebook; Twitter Bans Teens; Use Instagram Stories Like a Teen

Not a whole lot of major social media news this week, but it’s definitely worth pointing out the recent Pew Research survey that shows just how quickly teens are fleeing Facebook for other social media platforms. I wonder, as these teens get older will they start using Facebook more frequently?

YouTube, Instagram and Snapchat are the most popular online platforms among teens.
Facebook is losing the teen audience at a quicker than thought pace.

Also, Snap’s CEO Evan Spiegel defends his platform and Twitter has started completely banning some of its youngest users.

This week’s learn section has some cool tips on using GIFs in Instagram Stories and how to be a real social media marketer using the power of Google Analytics. Read on to learn with me.

Social Media News:

  • Teens are Breaking Up with Facebook Faster Than We Thought, Says Study (Mashable). YouTube, Instagram, and Snapchat are now more popular among younger users than Facebook.
  • Snap Is No Facebook, and Spiegel Insists He Wants It That Way (Wired). Facebook’s Instagram is projected to surpass one billion users this year, while Snapchat has 191 million daily users. Its stock price is half what it was in February, when it redesigned the app. Further, Facebook seems to just wait for new Snapchat features to roll out and then copy them.
  • Why Twitter Started Banning Some of Its Youngest Users (Gizmodo). The minimum age to use Twitter is 13, though it doesn’t require users enter a birth date when signing up. If a user later enters a birthday indicating they were under 13 when they began tweeting, it presents a problem.

Learn:

  • 7 Creative Ways to Use GIFs on Instagram Stories (Later). Read this one if you’re on Instagram and want to use Stories like a pro (and impress all your teenage followers). In all seriousness, I’m on Instagram everyday (both personally and professionally) and I learned a few things from this helpful article. Did you know you can pin GIFs to appear at a certain point in a video? Or that you can actually create your own branded GIFs?
  • How to Use Google Analytics for Social Media: A Beginner’s Guide (Sprout Social). This article gets into the nitty gritty of how to use Google Analytics to create, optimize, and improve your social media marketing strategies.

Lastly, a little GDPR humor:

Tweet about GDPR.
A nice jab at all the companies sending emails regarding their updated privacy policies in light of GDPR.

Social Media Rundown: Trump Violates 1st Amendment; Zuck’s Apology Tour Continues; Brands on Reddit?

Whelp, it’s official: Trump’s practice of blocking people he doesn’t like on Twitter has been deemed a violation of the First Amendment. This is an interesting take on how the Constitution applies to social media platforms and public officials; it’s worth a full reading of the New York Times’ article.

In Facebook news, Stories has hit 150 million daily viewers and the social networking site is opening up the Snapchat rip off to advertisers.

Facebook Stories continues making gains on Snapchat.
Facebook Stories continues making gains on Snapchat.

Meanwhile, ol’ Zuck was across the pond as his world apology tour continues. He left of lot of questions unanswered.

And don’t miss this week’s learning section for how to incorporate social media into the customer journey and an interesting case study on how the Washington Post is gaining traction on Reddit of all places.

Social Media News:

  • Trump’s Blocking of Twitter Users Is Unconstitutional, Judge Says (The New York Times). Trump’s practice of blocking critics on Twitter, preventing them from engaging with his account — was declared unconstitutional by a federal judge in Manhattan. The judge, addressing a novel issue about how the Constitution applies to social media platforms and public officials, found that the president’s Twitter feed is a public forum. Thus, violating the First Amendment.
  • Facebook Stories Reveals 150M Daily Viewers and Here Come Ads (Tech Crunch). Facebook Stories has announced a 150 million daily active user count for its Snapchat Stories clone. Ads will be 5- to 15-second videos users can skip, with call-to-action buttons coming soon. Advertisers can easily extend their Instagram Stories ads to this new surface, or have Facebook automatically reformat their News Feed ads to Stories.
  • Mark Zuckerberg Failed to Address European Concerns about Facebook (CNN). Zuckerberg failed to answer many of the questions and instead apologized and promised to investigate the breaches and harvesting of EU citizens’ data, the infiltration of dark ads, and fake accounts sowing discord online.

Learn:

  • Social Connections: Weaving Social Media into the Customer Journey (Marketing Week). Consider this: A typical customer journey may begin with a brand’s Facebook post, then move on through marketing emails and an ecommerce purchase to a customer service issue resolved in Twitter. Learn how companies are using social media in the customer journey, including one using artificial intelligence to let customers book flights on Facebook Messenger.
  • Digital Publishing: Now That Reddit is Welcoming Brands to its Platform, How Will Publishers Use It? (Editor & Publisher). In a under a year, a sole social media editor at the Washington Post has basically created his own subreddit of Post content that’s followed by more than 40,000 users, more than many of the 138,000 or so active communities on the platform. While it’s a catchy headline, I’d be extra cautious to any brands wanting to dip their toes into the complex world of Reddit.

Social Media Rundown: Facebook to Launch Dating Service; LinkedIn Turns 15; Make Better Cover Photos

Facebook CEO Mark Zuckerberg announces Facebook dating service.
Facebook announced its new dating service at its F8 conference. Photo via Mashable.

Despite the privacy concerns hanging over Facebook, the social networking company has announced its plan to launch a new dating service. But it won’t just be a hook-up site. No, no, this will be all about finding serious relationships. Meanwhile, its Instagram product just keeps getting better and is definitely drawing folks away from Snapchat (see below). And happy birthday, LinkedIn!

Don’t forget to check out the learn section for tips on creating a Facebook cover photo and how you can use lookalike audiences to better target your Facebook ads.

Social Media News:

  • Facebook to launch dating service as Zuckerberg takes aim at Tinder (The Telegraph). It was only a matter of time; Facebook has come full circle. You’ll soon be able to create a dating profile that is separate from your Facebook profile with potential matches recommended based on dating preferences, common interests, and mutual friends. The idea is already being ripped for catering to the older demographic.
  • Instagram debuts video chat, opens Stories up to developers (Mashable). Instagram seems to just keep rolling out more and more exciting features and beating Snapchat in its own game. Users will soon be able to share content from third-party apps directly to Stories. Plus, video chat, augmented-reality camera effects, and a redesigned Explore tab are all rolling out soon.
  • LinkedIn Turns 15 (LinkedIn Blog). Happy birthday, LinkedIn! View a ‘then and now’ infographic to see what’s changed in the past 15 years.

Learn:

  • How to Create Great Facebook Cover Photos: Sizes, Styles, Examples (Hootsuite Blog). The cover photo (or video) is the first thing people see when visiting a Facebook Page so it’s important to not only have an on-brand image, but to also change it up from time-to-time. This post gives you everything you need to know to create a new cover photo and some examples to get your creative juices flowing.
  • 3 Overlooked Facebook Lookalike Audiences That Will Improve Your Ad Results (Social Media Examiner). This post takes a thorough look at targeting people who spend time on your website, who spend money on your site, and people who’ve watched 75% of a video.

What big news did I miss this week? Please let me know.

 

Social Media Rundown: EU to Regulate Tech Companies, Snapchat Considers Unskippable Ads

Perhaps you’ve been getting lots of emails and other notifications about privacy policy updates or a new terms of service doc to agree to? You can blame new regulation from the European Union for that. More specifically, you can blame Facebook, but none of this seems to be hurting the company’s bottom line.

Animated GIF: Americans Say They Want Privacy, but Act as if They Don’t.
From a 2014 NYT article “Americans Say They Want Privacy, but Act as if They Don’t.”

In other social media news, Snapchat seems to think unskippable six-second ads are a good money-generating option and YouTube has been running ads on extremist channels, unbeknownst to its advertisers.

Finally, be sure to check out the learning section for ideas to improve your social media strategy and a look at the future of social media marketing.

Social Media News:

  • Will the US Regulate Facebook? Europe is about to do Just That (CNN). The European Union is preparing to enforce a new data protection law that gives consumers more control over how their personal data are used. Ah, so this is why I’ve been getting so many privacy policy and terms of service updates lately.
  • Facebook Promises in New Ad that Everything’s Going to be OK (Mashable). It’s actually a very excellent ad. How could you not fall in love with Facebook all over again?
  • YouTube Ran Ads from Hundreds of Brands on Extremist Channels (CNN). Ads from over 300 companies and organizations ran on YouTube channels promoting white nationalists, Nazis, pedophilia, conspiracy theories and North Korean propaganda. Be careful where you place your ads.
  • Viacom and Snap are Eyeing Snapchat Stars for Shows (Digiday). Unskippable six-second video ads? This could be the true beginning of Snapchat’s demise.

Learn:

  • 6 Effective Elements to Add to Your Social Media Strategy (Social Media Today). Want to stay ahead of the curve? This article suggests adding a Messenger bot, using more video, investing in paid ads, and using Stories on Facebook and Instagram.
  • 10 Ideas Driving the Future of Social Media Marketing (Mark Schaefer via Medium). This list debuted at Social Media Marketing World in March. This is a much better retelling than the simple notes I took. Ideas range from AI and smart speakers to government regulation (see aforementioned news headlines) and challenges of getting through all the content clutter.

Did I get everything? Please let me know if you have something to add.

Introducing: The Weekly Social Media Rundown

It’s been a long, unnecessary hiatus from writing in my blog. And well, I guess I got tired of seeing Puppymonkeybaby as my most recent blog post. So here I present you with a few social media news items worthy of your precious time.

I share the following as part of a weekly social media newsletter I send out internally at NEJM Group, as part of my role as Content Engagement Manager. My goal with the newsletter is to share a few of the most important news items of the past week (the ‘Social Media News’ section) and to also provide a few educational items (the ‘Learn’ section) so we can all be better social media marketers. If you have thoughts on the listed items or if you know of some big news I may have missed, please let me know in the comments.

Read the full blog post on Buffer.
A practical quote from the Buffer App blog post, “The New Facebook Algorithm: Secrets Behind How It Works and What You Can Do To Succeed.”

Social Media News:

  • Twitter Is Experimenting With A Way To Show You Even More Breaking News Tweets (Buzzfeed News). A new, algorithmically curated timeline of news tweets may soon be shown at the top of your feed.
  • Snapchat Launches ‘True Crime/Uncovered’ Series From Condé Nast Entertainment (Variety). As much as I love Snapchat, I have my doubts that a five-minute long TV show in a vertical, mobile-only presentation will be successful. But then again, Snapchat’s numbers continue to surprise me. For example, NBC News’ “Stay Tuned” is apparently getting 33 million viewers per month.
  • After Facebook news-feed changes, publishers look hopefully to Pinterest (Digiday). The online scrapbooking platform represented nearly 8 percent of publishers’ social traffic in the second half of 2017, up from 4.5 percent in the first half of 2016.

Learn:

  • The New Facebook Algorithm: Secrets Behind How It Works and What You Can Do To Succeed (Buffer App). This blog post breaks down the recent news feed changes as explained in a recent webinar hosted by Facebook. The news feed algorithm is broken down into four main components: inventory, signals, predictions, and overall score.
  • How to Optimize Your LinkedIn Profile for Better Visibility (Social Media Examiner). If you need to spruce up your personal LinkedIn profile, this is a great rundown of everything you need to know to make it happen.